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This weekend is your last chance to apply for the Casual vacancy . Deadline for applications is 5pm on Monday 25 March Find out more and apply ➡️
















Bent u gepensioneerd, heeft u ervaring met werkzaamheden bij de receptie en bent u per direct beschikbaar? Word in !




We are proudly representing our public sector client based in for their search for a . They now have an immediate requirement to recruit for a temporary assignment to start as soon as possible.










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We are seeking a for our central office. The successful person will need to communicate effectively with senior executives and combine absolute professionalism with a proactive & engaging approach. Please apply to internalHR@psdgroup.com






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We’re loving “The Cafe” for these fine lunch room vibes at Behaviour Head Office. This space also doubles as reception…SO good! Designed by Qanuk Interiors Inc. @qanukinteriors and built out by @paulmorra
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From Instagram

Listen. I know all generations have their flaws and whatever. But do you know how many people over the age of like forty come in here and eat the candy and then leave their trash all over the floor? And then there’s this like 25 year old guy who wanders in here, drinks some coffee and was so kind as to put the mug in the sink. I’m just saying.

È PERCHé FUORi PiOVe..

“Se vi cade l’acqua in testa… è perché fuori piove”. 


Fissava il vuoto. Nano, cattivo e mesciato. Aveva gli occhi grandi un po’ rivolti verso il basso, neri come olive ed un naso pronunciato, costellato di crateri lunari e punti neri.

Con i gomiti appoggiati al bancone della reception ed il volto sulle nocche delle mani, lo fissavo imbambolata, dondolando come un formaggino Susanna ed immaginando che un giorno lontano saremmo diventati amici. 

Riusciva a guardarmi oltre, come se non mi vedesse. 

Era lo schermo del computer che gli rifletteva sugli zigomi olivastri, o era davvero vagamente fluorescente?

Tutto ad un tratto il canguro che avevo di fianco mi dà una zampata e mi spinge. Il suono sordo e familiare del colpo sul giubbotto mi fa tenerezza e pensieri di scuola. 

“Attenta che ti bagni!”

Dal soffitto colava sottile un liquido leggero e freddo, micro-dosi di cielo, aria sporca e grappa.

Le gocce precipitavano dal soffitto a vetri, fatto di finestre che davano sul buio bagnato di Berlino. Insignificanti, si raggruppavano agli incroci delle piastrelle del pavimento, decorate in malo modo da dozzinali riproduzioni 3D di cestini di parmigiano a sfondo scuro. 

Rialzo lo sguardo appena in tempo per vedere arrivare una maxi goccia doppio gusto diretta nel mio occhio destro. 

Guardo l’operatore della reception, ancora immobile e ancora più ignobile di prima e dico “Scusi, ma qui dentro ci cade l’acqua in testa!”

Uno sguardo a metà tra quello di uno scriba schizofrenico e l’espressione di uno scorfano di lago mi attraversa come se fossi di vetro e con un unico tono di voce, privo di modulazione, il receptionist mi risponde flemmatico:

 “ Se vi cade l’acqua in testa, forse è perché fuori sta piovendo”.

La mattina dopo il canguro si era trasformato in uno splendido principe orientale e la camera di albergo era irradiata da una luce canonicale: 

 la Sprea illuminata da una doppia eclissi di sole.

A patient was scheduled for an appointment last Tuesday afternoon. He no-call/no-show’d. He went online and requested an appointment for this Thursday, presumably to make up for it. Then he called me.

“Hey, I was calling to confirm my appointment for tomorrow but then I was looking at my schedule and it was last Tuesday. So … what now? How does this work?”
Because you did not call to cancel the appointment and you did not present for it, a $200 charge has been added to your account.
“That’s a lot of money. More than usual, if my research is correct. Is there any way we can get the insurance to cover this? How do they know I wasn’t there?”
They don’t. Because you weren’t here, we won’t even submit a claim. They won’t even know you had an appointment scheduled.
“So, what? Is it, like, an ethics thing? Couldn’t you just submit the claim like I was there?” 
… no, it’s a legal thing. That’s called insurance fraud.
“I see.”

No, sir, I will not become a felon and risk a $10,000 fine + 6 years in prison so that you don’t have to pay $200 for an appointment you chose not to show up to. Furthermore, “that’s a lot of money, if my research is correct”, then go see a different psychotherapist. Or, y’know, show up to your appointments and let your insurance pay for it. 

Crazy person.

A guy called in regards to his son, a student at the U of A, who was trying to get into their program to be referred to our counselor, SD. The U’s program is pretty busy this time of year and the father was tired of waiting so he just called us directly. Unfortunately, we don’t accept his insurance so I asked him for his name and number, told him I would get with SD and see if there was anyone he could recommend and I was going to call this father back this morning.

And then I promptly shredded the name and number of the man.

Luckily, I had just emptied the shredded so that paper and the insurance info for another patient were all that was in there. I spent the last 30 minutes of my day yesterday on the floor, sorting through shredded paper, trying to find this phone number. The doctor I work for, WES, walked into my office to find me in the middle of this activity and talked to me about my hours today without even hesitating. Like I didn’t look like a complete lunatic, crouched on the floor, digging through confetti, probably mumbling to myself.

No one ever comments on my weirdness here and I love it.

  • Phone call: "My name is J.W. and I have an appointment there on Thursday and I just completely forgot to write down the name of the person the appointment is with."
  • Me: "... you have an appointment here?"
  • Phone call: "Yes?"
  • Me: "... on Thursday?"
  • Phone call: "Yes, for J.W."
  • Me: "Hmm, I don't have you on my schedule."
  • Phone call: "Well, I have an appointment on Thursday."