Posts on Twitter:

How an Insurance Company Launched Customer Service via Alexa







, still no bags from DL1231, no agent communication, really bad fail at , , people are losing it in Miami,



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Pro tip: if every communication is an 🚨URGENT ALERT🚨, none of them are.



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Even in the world of online shopping, still matters for retail. A positive experience leaves consumers feeling heard, seen and appreciated. Read more via




When considering a investment, don’t only 0px; " tag="ulate the payback based on customer retention. Look at what your company will earn by enhancing the day-to-day job satisfaction of your most important asset: your people. More in my post: …




When considering a investment, don’t only 0px; " tag="ulate the payback based on customer retention. Look at what your company will earn by enhancing the day-to-day job satisfaction of your most important asset: your people. More in my post:




It's a digital world these days, but not all of us get to live in it - too many Americans have unreliable internet coverage. IF they have coverage at all. It's time to close the !




Attending ? Hear how The Home Depot assembles a consistent experience with ease




Responsiveness extends far beyond providing a timely response to a customer service issue: via




"The customer’s perception is your reality" Kate Zabriskie




bagged fail , over 1hr and counting, still no bags DL1231. horrible, with no communication or apology , back to so much for the "20 minute guarentee..."



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12 key steps to consumer adoption : distinct proposition, clear message, product loyalty, flawless ... Via




RT "AUTHENTIC EMOTION MEASUREMENT Discover How Customers Really Feel Each Second of the Interaction in Real Time …"




. in is now definitely a reality! And it's on a mission to enhance both online and brick-and-mortar . See for yourself!




It is only natural to be continually on the lookout for ways to lure the next potential customer, but focusing too hard on acquisition may be to your detriment.



Posts on Tumblr:

Trying to continue the partners in crime “serie” again today~

I kind of got stuck with my own story line in my head when I first started it 😂😂

So this time I wrote it all down + the scenes I’ve already drawn, so they still fit cx

youtube

Have you ever taken care of an issue only to think of a better way you could have handled it minutes, or even hours, after the fact?

Car and Driver crowned the 9 as the Best Mid-Size SUV in the USA, saying “Nothing in this class can match the CX-9’s dynamic competence. It’s not even close, friends.”

anonymous asked:

You're really attractive when you smile

‘ Oh… thank you’ Rin isn’t good with compliments outside of swimming whenever they come from an entire stranger. But in this case, he finds a small wink: ‘I do hope however, you find me attractive otherwise as well.’

If you and yours are searching for a dependable mid-sized SUV that comes with head turning styling, performance and comfort, then you need to check out the new 7 passenger 9.

@kctsuryoku !

“R-Rin-senpai!!!! D-do you r-really-?? Uguuu….. R-Rin-s-senpai…..”

He’s emotional now.

‘What? There is no reason to even doubt it! You certainly will be captain of the team!’ He would shake Aii for half an hour otherwise.

flickr

Bombtrack Tension 2 by Citybiker.at
Via Flickr:
citybiker

Burt’s mother seriously thinks that he and Adam are a couple, even if he keeps telling her they aren’t. He finds it both amusing and exhausting. 

Though he doesn’t help his case in her eyes, cause he’s never seriously dated or brought a woman home since he’s enjoying working on his studies and focusing on his career goals; but he brings Adam over and hangs out with him all the time. Any time his mother asks what his plans are it’s always variations of him hanging out with Adam (going to a concert, check out a new eatery, working out, etc etc). 

Plus Burt doesn’t have any problems holding hands with Adam, and generally just being in each other’s space. They also take a good amount of selfies together and pictures of each other. 

mother: look, honey. you know your father and i love you very much– and all I’m trying to say is we have no issues if you are gay, baby. adam is a very nice boy, and you two are lovely together.

burt: mom. please. adam and I aren’t together. we’re just friends.

mother: well, if you change your mind. we support you dear.

His mother was really on his case when he invited Adam to their family vacation to Italy. 

instagram

#JasonGordonLevitt (@hitrecordjoe) serenades one of our #Zapponians (a well known #Prince fan) with his rendition of #PurpleRain at our Q1 All Hands meeting!
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#zappos #allhands #lasvegas #vegas #callcenter #cx #callcenterlife #zapposculture #employeeengagement #officeculture #workteam #corevalues #1999 #music @lethalee2327 #hitrecordjoe #dtp #dtlv (at The Smith Center)
https://www.instagram.com/p/BvjUKEiHf0j/?utm_source=ig_tumblr_share&igshid=13dras8krqjt2

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