Posts on Twitter:

Because this data impacts our world, media and storytelling: Digital media trends survey, 13th edition. w/ cc cc




It's our philosophy that is more important than ... While is an absolutely necessary component for success, without great , all those A/B tests go to waste!










Nordia remains Canada’s largest and fastest-growing provider of customer service solutions by focusing on people. To rise to new and exciting challenges, they chose NICE Workforce Management to help. See how >>




A simple request: customers want easier more consistent ways to engage with your business. A simple solution: give them the experiences they deserve by embracing technology. Read more:  







Are you a retailer being disrupted by the connected, social consumer? Download ActionIQ's ebook to learn how to anticipate your consumers’ needs to provide outstanding :




Are you a retailer being disrupted by the connected, social consumer? Download ActionIQ's ebook to learn how to anticipate your consumers’ needs to provide outstanding :
















“If we persevere long enough, there is a moment when we will cross the boundary from feeling courageous enough to act, to doing courageous things simply because...”




Are you being disrupted or trying to disrupt your competition? It can be scary. Let us guide you. Click here for more:













You can reduce your agents search time and lower the call handle time without sacrificing a positive . Does it sound too good to be true? Find out how you can make it happen -






Posts on Tumblr:

instagram

Lol @juicyj @iamkevingates #business #productivity #creativity #success #b2bsales #startup #sales #onlinestore #instasale #customerexperience #leadgeneration #bootstrap #cx #b2csales #online #sale #b2b #fashion #instabusiness #biztips #leads #b2c #leadership #store #growth #innovation #growthhacking #ecommerce #smallbiz #smallbusiness
https://www.instagram.com/p/BvdneOfBjA4/?utm_source=ig_tumblr_share&igshid=1cr95eqex5rij

Made with Instagram
youtu.be
How to Convert Sales Target to Sales Success? - By Sanjay Singh
Sales success is clearly defined by the minimum number of calls (MNOC) that you can make every day. The more the number of sales calls you do, higher is the ...

How to Convert Sales Target to Sales Success?

Sales success is clearly defined by the minimum number of calls (MNOC) that you can make every day. The more the number of sales calls you do, higher is the probability to increase the touch point of market. Further, as you increase the touch point, ensure that you have your sales target ready and then you work accordingly to implement and execute your sales plan.

youtube

فيديو جد هام المرجو النشر ٍالعمل الموسمي في فنلنداٍ

How can I increase the lifetime value of my company and customers?

Tip #1: Focus on Customer Happiness
As an entrepreneur, you must take care of your customers’ happiness.

Your Lifetime Value depends on the satisfaction and happiness of your current customers.

When you measure customer satisfaction, it will help you to access room for improvement in your company’s strategy.

To the people who talk to me like I’m stupid...I’m not.

I don’t need to know how to spell Amy, really don’t slow down every letter like you’re sounding it out to a child. If I don’t know I will ask you.

There are four expresso shots in a venti americano, please don’t come up to me with your drink and tell me I need to check my manual because there’s supposed to be five (for that matter when despite that and yelling at both me and my coworkers I remake your drink with five don’t scoff and say, ‘it’ll do this time’ like your planing revenge and storm off).

You don’t need to tell me how many expresso shots or syrup pumps are in each drink because it’s my job to know. I make drinks for hours straight especially during rush, I’ve had enough practice to know.

I actually can understand french so don’t talk about how sad it is that I’m to stupid to do anything else with my life right in front of me, don’t assume I don’t know things because I’m working a service industry job. I’m in college I’m supporting myself as I can until I finish my degree. I work another job as a theatrical technician. I am not stupid.

For that matter don’t just assume that people in service industries are stupid and treat them as such or even inhuman, or decide you can do the job better without having done it. It’s not the case. 

Expresso Beans

The expresso machines are right next to the registers and sometimes when you fill them expresso beans get on the counter. I saw this lady trying to crush them…she thought they were bugs…her response was to try to crush them…she still ordered. I told her what they were she ignored me and continued attempting to smash them.

Staying In Touch With Your Customers

A satisfied customer is the best business strategy of all. Customers are like plants. We have to keep watering them if we want to see them grow. This means we have to ensure they’re happy and well-served by having regular contact with them. Paying attention to things that matter the most to them is the key. These good relationships can be developed through strong communication. It’s crucial that we keep the channels open, but the question is how do we stay in touch without overdoing it? How do we ensure we have a healthy relationship without hassling anyone?

youtube

To retain Customers focus on People Value instead of Products

The people value which organizations and associations bring to customers’ tables influences whether customers will stick with you. Or not.

Your people, and their understanding of the intrinsic value they provide to stakeholders and customers, are your “secret sauce.”

Read more…

To the lady who reported me loudly to the manager--while I was right there--just because your free venti nine pump chai with soy milk extra hot no water didn’t ring through on the register on the first try,

I have crippling anxiety and depression and you sent me into a depressive state of self-loathing that made it impossible to do my job right for the rest of the day. Thank you, have a nice day. I’m sorry you think I’m a ‘fucking moronic bitch’ that ‘needs to be fired’ and that you’ll be ‘reporting me to the ‘district manager.’

I work 60 hours a week on top of attending my classes. I open almost every day and wake up at three in order to be as awake and hospitable as possible while I’m there. I’ve never been in conflict with any customer because I genuinely just let people step all over me without complaint. I’m sorry our register didn’t work, the reward processing system just changed and it sometimes does that. As it was only me and the manager they heard everything you said and called you a fucking bitch. Regardless while they refunded you I made each of your drinks to the exact specifications. I hope you enjoyed. Know that every person in line after you apologized on your behalf along with the manager.